5 Bad Negotiation Habits That Are Hurting Your Car Sales Career 

The following is adapted from Frictionless. As car salespeople, we all dread hearing the words, “Sorry, I ended up buying from someone else.” That one sentence from a lost customer means your negotiations failed. Unfortunately, there’s no magic dust to sprinkle over your negotiation table that will make your techniques work every time. But there […]

The Golden Rules of Negotiation Every Car Salesperson Should Obey

The following is adapted from Frictionless. Throughout my career as a car salesperson and sales coach, I’d often tell my students, “The number one rule of negotiation is…”  By the end of the event there would be five or six number one rules written up on the whiteboard. Eventually, I stopped trying to find that […]

Every Customer Is Different—and That’s Why Car Salespeople Need to Treat Them All the Same

The following is adapted from Frictionless. Every person who walks onto the lot is different, and that’s exactly why car salespeople have to treat them all the same. We can’t prequalify who can handle shortcuts in the sales process and who needs special handling—you simply can’t tell by looking at someone.  The only assumptions you […]

8 Easy-to-Follow Tips for a Successful Car Sales Negotiation

(Image Credit: Unsplash / introspectivedsgn)   A successful car sales negotiation has only one outcome: you and your customer both walk away happy. Anything less, and you’ve failed as a sales professional because either you lost the sale or you’ve lost a repeat customer. Neither scenario earns you a long, lucrative sales career.  Fortunately, there […]

Train The Trainer Management Workshop with Tim Kintz

Train The Trainer With Kintz Group

High-Energy Sales Management Workshop Training isn’t something we did, it’s something we do. Relentlessly. It’s the only way to continuously improve. Didn’t get a chance to attend our annual Train The Trainer event? Here’s an example of what we went over to help you and your dealership. What is Train The Trainer about? Our Train […]

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KintzNOW On-Demand Sales & Management Training Your Questions Answered By Our KintzNOW Personal Coaches KintzNOW is the latest sales and management training platform in the market today.

Crush Your Goals

How To Set & Crush Your Goals For 2020

Strategic Planning & Career Goals For The New Year “Without a plan, you’re going nowhere.” It’s the new year and that means New Year’s resolutions. But you know what I hate about New Year’s resolutions?

Are Your Car Salespeople Driving Customers Away?

We’ve been lucky in the car business for the last couple of years. Many of us are doing well in spite of ourselves. The market is driving our sales and lots of customers are coming onto our lot & buying, but they’re not necessarily…

Potential is a dirty word image

Maximize Your Potential & Accelerate Your Results

Reach Your Full Potential In The Automotive Industry Are your choices ruining your potential? How can two football players with virtually the same physical abilities and potential get completely different results?

Are you the coach you wish you had when you were selling?

Automotive Leadership: Innovative Coach

Becoming An Innovative Coach Are you the coach you wish you had when you were selling cars? We all know that it’s our job to lead, train, coach and motivate our team but it’s easier said than done. 

The Art Of Desking – The Three Essentials Of Automotive Sales Negotiations

Desking: Automotive Sales Negotiations Negotiate Your Way To Profitability Poor negotiating skills are fine when the economy is rocking, but that doesn’t fly when we actually have to sell cars. In order to turn the tables

Car Sales first impressions

You never get a second chance at a first impression

First Impressions You never get a second chance to make a great first impression. A biker, a college kid, and a hipster walk into a dealership… It sounds like the start of a joke, but how we interact with our customers is no laughing matter.

Tim Kintz Car negotiating training

How To Master the Art of Negotiation

Now more than ever, customers are armed with information and have become formidable negotiators. As a result, profitability is now more difficult and it’s more critical than ever to be able to execute a successful win-win negotiation. Poor negotiation skills are fine when the economy is rocking and people are out buying cars, but that […]

Motivational Techniques for the Unmotivated

Motivational Techniques for the Unmotivated

In baseball, like in dealerships, managers practice one of two drastically different motivational techniques. Back in the day, the day being the late 1980’s, my premiere college baseball team’s manager…

Tim Kintz NADA 2019

Motivate Your Sales Team & NADA 2020

In today’s fast-paced culture of social media, texting, and video, it’s more difficult than ever to hold people’s attention and keep them engaged. What does this mean for you and your sales team? If your salespeople don’t want to grow their skills and win…

Goals Setting

Goal Setting

The importance of goal setting is crucial, yet too many of us tend to play the game called Someday. Someday, I’ll set my goals. Someday, I’ll write about my plans. Someday is the enemy. Someday always turns into one of these days which inevitably…

Sales Stats

Sabermetrics in the Dealership: Knowing Your Sales Stats

What are sales if not a game of skill, statistics and numbers? Just like baseball, you can only control the game by honing your skills AND leveraging your sales stats. If you don’t, the game will control you.

Leading the Sales Process Kintz Group

Leading the Sales Process

Maintaining control throughout the sales process is crucial, but it’s not always easy. Sometimes, a customer will walk on your lot and start bombarding you with questions. Instinctually you’ll want to answer them. This is normal. It’s a habit…

Feed the Beast Grow your Dealership

Feed the Beast: Grow the Dealership

The future of our traditional dealership model is at a turning point. If you want to grow the dealership, it’s time for an honest appraisal of technology’s role in our sales process. We don’t have the luxury of thinking of it as our salvation any longer. We must innovate…

Kintz Group X-Factor for Salespeople

The X-Factor in Salespeople: Triple Crown Model

What is it that makes some salespeople more successful than others? Take two salespeople standing side by side, both well dressed, clean-cut, certified on their product, given the same amount of leads and selling…

Hire the Best Salespeople Every Time

Short Staffed or Wrong Staffed, How to Hire the Best Salespeople

How to Hire the Best Salespeople Why do we treat our dealerships as if they have revolving doors with concern to our salespeople? It’s costing your dealership precious resources. It’s also costing your reputation within…

Sales Manager Daily Plan of Action

Sales Manager’s Daily Plan of Action

As a sales manager, every day at the dealership can feel like a grind when spending the entire day putting out fires, chasing stips for F&I, and not feeling like there’s enough time to get everything done. If this is the case

NADA 2018 Speaker Tim Kintz

Feed the Beast & What Happened At NADA Show 2018

Dealership Model The traditional dealership model is at a turning point. We’re experiencing competition from new fronts. Will we do what’s necessary to lead our stores to new horizons or allow others to render us obsolete and eventually extinct? It’s no longer just the dealership

Velocity of the deal

It’s time to speed up the car buying process

At most dealerships, it takes a ridiculous amount of time to buy a car and it drives customers nuts. If we’re not careful and don’t take steps to change, we’re going to look up in a few years.

Managing a Generation

Managing Millennials or Managing People

You are here to see how you can manage Millennials, right? Or maybe you are here just to see what the hell I am even talking about? Here’s the reality: there’s a misconception that Millennials are exclusively…

Are Your Car Salespeople Driving Customers Away?

We’ve been lucky in the car business for the last couple of years. Many of us are doing well in spite of ourselves. The market is driving our sales and lots of customers are coming onto our lot & buying, but they’re not necessarily…

Unlock your Potential

We’ve been lucky in the car business the last couple of years. Many of us are doing well in spite of ourselves. The market is driving our sales and lots of customers are coming onto our lot and buying, but they’re not necessarily being sold. This is great until…

Start with a Dream, End with Action.

When you were a kid what did you want to be when you grew up? An astronaut, a police officer, the captain of a battleship? I wanted to be a Big League baseball player. I knew, just knew I was going to be one. Then one day I woke up and I was suddenly in […]

Be a Leader NOW

Becoming a more Effective Leader is Yours for the Taking.

No one accomplishes greatness alone. You need your team, but more importantly, your team needs YOU. Your team is as good as they’re going to get on their own. It’s time to rise up and become the leader you were born to be.

Consistency and Repetition

Guaranteed Way To Become A Top Closer

There’s a guaranteed way to not only becoming a top closer but also the best salesperson at your dealership and/or company. This method can be applied to multiple positions in the automobile business from car sales, management and on to leadership.

Take Control Of Your Future NOW

How To Take Control of Your Future!

Who do you want to determine your future? You or someone else? Of course, YOU do, but let’s face it, it’s not going to happen just because you hope it does. Like the Founding Fathers…

Don't Spend Another Dime On Advertising

Don’t Spend Another Dime on Advertising

re you tired of spending tens of thousands of dollars in advertising every month, only to send customers into the store to be met by unmotivated, untrained & unprepared sales people?

Our top-of-the-line processes, training techniques and motivational methods are directly inspired by the challenges dealers face on a daily basis.

So if it matters to you, it matters to us.