Explore free resources, exclusive tools and top tips from Tim Kintz,
bestselling author of Frictionless.
A must read for everyone in the automotive sales industry. Updated information to develop the skills necessary for working with today’s informed customer and how to separate one’s self from the competition.
I just finished the intro and first chapter and wanted to leave my thoughts on this. Tim Kintz expresses his thoughts as an expert and outlines processes for people not as experienced. I can see that I will be getting actionable steps that will help me grow. I can’t wait to finish this book and become the person I’m meant to be!
If you’re in sales , specifically automotive, then you need to read this book. When you’ve been in this industry a while , it’s easy to get complacent. Frictionless will refocus your thinking by showing you simple techniques that can make a huge impact on yours stores ability to hold gross and retain customers! We’ve added Frictionless to our new hire on boarding process as well as our team training and we’ve seen immediate results!
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NADA Academy Graduate and former dealership general manager, Tim Kintz has been working in and on the car business for over two decades.
In that time, he’s dedicated his life to studying the automotive marketplace; the buyers, sellers, manufacturers, and service providers, and how to bring them all together to move more metal.
Tim’s real-world, relevant approach injects fun and competition back into the dealership while simultaneously driving measurable results. These results, coupled with the new, lively atmosphere are why dealers and managers across all of North America call Tim Kintz their, “competitive advantage.”