Quote 128
August 18, 2021 | Nicole Clary
“Keep in mind that slow kills at this point more than ever—our goal is to have it done in thirty minutes, before the ether wears off.”
Quote 126
August 18, 2021 | Nicole Clary
“We should convey so much confidence in the deal with our tone and body language that it looks like we’re willing to get up and walk away. We’re not begging….
Quote 125
August 18, 2021 | Nicole Clary
“Negotiating is about knowing what you want, going after it, and respecting the customer in the process.”
Quote 124
August 18, 2021 | Nicole Clary
“Stop being afraid to negotiate. Turn that fear into fun. JFK said it this way: “Let us never negotiate out of fear, but never fear to negotiate.”
Quote 123
August 18, 2021 | Nicole Clary
“If you’re not going to work on your own wins, you might as well give the customer your ATM card and PIN and let them take money directly out of…
Quote 122
August 18, 2021 | Nicole Clary
“One study said that 79% of car shoppers are looking for value and quality at a fair price, while only 21% are focused on price alone. Amazon isn’t winning because…
Quote 121
August 18, 2021 | Nicole Clary
“A common misconception in our industry is that a win/win outcome isn’t possible. We’ve become so worried about not losing deals that we don’t even try to negotiate for gross.”
Quote 120
August 18, 2021 | Nicole Clary
“Bad habits are formed during good times, and for ten years, we’ve created a whole lot of bad habits that won’t sustain us through the next pullback.”
Quote 119
August 18, 2021 | Nicole Clary
“When we go into the negotiation scared that we’re going to lose the deal and desperate to make it, it’s like playing preventive defense in football. You’re playing not to…
