Advanced Digital Communication

Digital disruption has changed how we communicate with our customers. We will take the necessary steps to evolve our digital retailing and communication or become irrelevant.

This course is for automotive professionals who want to create separation between themselves and their competition, improve digital communication and guarantee long term success. It’s a workshop with multiple breakouts and role play sessions that advance knowledge, evolve processes and stir action. Learn how to convert & close the digital lead, create more engagement with digital communication and effectively manage the customers' trade cycle. In addition, they will improve their skills with the incoming calls, modern prospecting and turning the people who previously left without buying into be-backs. When attendees return to their stores, they will have the knowledge and confidence to be the most productive versions of themselves and turn a sales job into a sales career.