About The Kintz Group
At The Kintz Group, we believe that one size does not fit all when it comes to training. Nobody knows better than you that your business opportunities and challenges are not the same as everyone else’s. We identify the factors that make your dealership unique. We don’t provide “dealership training in a box” or “old school” selling processes. We generate training programs for you that perfectly fit what you sell, how you sell, and to whom you sell, generated to your specific needs.
The Kintz Group doesn’t just advise Dealers, Managers, Salespeople and Manufacturers on how to achieve. We actually work directly with you and show you how to attain your goals, and as such, our training programs are current, informative and effective.
About Tim Kintz
Like most of us in the car business, Tim didn’t set out with this industry in mind. Growing up in a small town outside of St. Louis, Missouri, he chased his dream of becoming a Major League baseball player—just your typical cocky kid with a dream in his head, a scholarship in hand, and a lot to learn about life.
Tim went from being a big fish in a little pond to the little fish in a big pond when he signed on to play for Scottsdale Community College. After three amazing years and many life lessons that help mold who he is today, he was off to California Baptist University for his next challenge. From there, he was invited to play in an Alaskan summer league for college players—staying with a host family, working during the day, and playing at night.
Unfortunately, that’s where an injury ended his baseball dream. Fortunately, it’s also where he started working in a Honda dealership—just detailing cars at first, until he became friends with a salesperson that was a baseball fan and soon to become manager. That salesperson saw potential that Tim didn’t know he had. He took Tim under his wing and changed his life forever.
Without any idea how to sell, Tim was hungry to learn and followed everything that the salesman told him to do. He went to Kinney’s to learn the basics by selling shoes for a while and came back with a few accolades and a basic understanding of how to interact with customers. He started out on the floor learning everything he could and quickly worked his way up to management. He was recruited by a top Dealer Group in the area and was eventually sent to NADA Dealer Academy to learn every aspect of running a dealership.
Finally, after eleven bitter Alaskan winters, Tim was ready for a new (warmer) adventure: training others to do what he’d learned to do so well.
Working for a well-respected training company for thirteen years, Tim traveled the world, taking the same messages about sales and management techniques from state to state. While the lessons learned over those years were priceless, Tim realized that hotel training was a path to irrelevance. Technology was evolving the industry at a rapid pace, and it was time to tackle a new challenge before the old one got too stale.
So Tim decided to go back into the dealership—this time as a General Manager. It didn’t take long to realize that the business had changed. Customer expectations had evolved, and the need to evolve the sales process with it was critical. If the car business couldn’t learn to integrate technology and speed up the velocity of the deal, then the car business itself would become extinct.
After a year back, Tim knew it was time to share his knowledge with the industry that had given him so much—with a sincere commitment to support dealers, managers, and salespeople through the challenges and opportunities of a changing world.
Since then, Tim has developed hands-on training techniques and real-world sales processes that actually work. He has delivered presentations around the world, from Russia to Puerto Rico and all over North America. Hundreds of dealerships are actively and successfully using his methods and materials to level up their skills and create faster, easier, and more relevant experiences in line with the high expectations customers have today.
Tim knows better than most how hard change can be—so whenever someone scoffs about teaching old dogs new tricks, he has to laugh. He’s been at this longer than most, and if he can go from fitting shoes and upselling accessories to developing digital communication skills in response to a global pandemic nearly a quarter of the way into the twenty-first century—he has every confidence in you and your team. And no shortage of tools to help you along the way.