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Feed the Beast
The beast is hungry! Your dealership has bills to pay and while we have our sights on the future of digital retailing, itโs vital to continue to capitalize on every opportunity that you currently have.
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Fuel The Future
Now is the time to update your mindset, develop a clear plan and prepare your team for the future.ย Digital retailing, customer retention and team development are at the heart of your future success.
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Fearless Leadership
Whether you are a new leader or seasoned professional, this book will be your constant companion for navigating the world of management today.
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What's Your Plan?
The world is shifting again. Supply is going up, demand is going down, and the ability to generate leads, negotiate, and close deals is crucial. We all know that good people are the backbone of our dealerships, but that means nothing if they arenโt sticking around because they never developed the skills to be great.
How much is this costing your business?
We are seeing upwards of 72% turnover rates which are costing dealerships hundreds of thousands in lost revenue and time. Whatโs worse is, when we canโt retain our people, we canโt retain our customers either. Inconsistent processes, poor client experience, and the lack of training are causing customers to leave without buying, or worse: leave and tell others about their bad experience with your dealership.
What Can You Do About It?
Fortunately, none of these problems have to be permanent. With the right training, processes and programs you can develop a training culture that will not only reverse the damage thatโs been done, but see your people and dealership hit revenue targets and customer retention percentages you never thought possible.
By incorporating more fun and competition into your culture combined with a consistent training and motivation program you can develop a team of top performers and a sales process that creates a frictionless buying experience for your customers.
Dealerships that have partnered with the Kintz Group have seen reduced turnover, higher profits, increases in customer retention, referrals , and a positive customer experience.
How Do We Make it Happen?
We achieve this through live, in-person training so your people learn the knowledge and skills combined with a daily, video based program so they can continue to practice and hone them. Studies show that a blended approach of live and video based training yields the greatest results and return on your training investment.
OUR AREAS OF EXPERTISE
In order to develop a team of top performers, you need strong leaders and managers. Our unique tools and processes will help you learn how to motivate your team, coach them to their best, and make them unstoppable.
Not all customers just wander onto your lot. Converting the incoming sales call is a critical part of getting your more skeptical buyers to show up at your dealership.ย Learn how to master each step so you can turn your incoming calls into in-store appointments that show.
The world has gone digital which means more people are researching vehicles and making decisions before ever stepping foot on the lot. Learn the tools and techniques to get digital leads through your dealership doors and convert those internet prospects into happy customers.
From the Pre-Demo Trade Walk all the way to the delivery, a seamless sales process is the key to your dealershipโs success. Learn the best techniques for each phase of the sale so you can close more deals and bring in more gross.
The close and negotiation can make or break a sale. Learn how to make that process frictionless with practical closes to fit every situation and the skills needed to make win/win negotiations a breeze.
We have to feed the beast to continue to fuel the future. By bringing fun and competition to the dealership, we help eliminate the hesitation surrounding the prospecting and follow-up process. Learn how to get new customers in your showroom and build the relationship that will keep them coming back time and time again.
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What's Best For You?
At the KintzGroup, we offer a number of training solutions that are designed to get your people and your profits where you want them to be. Whether itโs online, in-house training, open workshops, or custom coaching and consulting, our dedicated team will help you develop a training system thatโs tailored to your dealership needs.
Meet The Kintz Group
Tim Kintz
Working for a well-respected training company for thirteen years, Tim Kintz traveled the world, taking the same messages about sales and management techniques from state to state. While the lessons learned over those years were priceless, Tim realized that hotel training was a path to irrelevance. Technology was evolving the industry at a rapid pace, and it was time to tackle a new challenge before the old one got too stale.
Since then, Tim has developed hands-on training techniques and real-world sales processes that actually work. He has delivered presentations around the world, from Russia to Puerto Rico and all over North America. Hundreds of dealerships are actively and successfully using his methods and materials to level up their skills and create faster, easier, and more relevant experiences in line with the high expectations customers have today.
Mike Sealey
Mike Sealey has a solid history (20+ years) of experience and achievement in automotive sales, profitability and training. Mike has effectively managed sales departments and personnel, developed short and long term goals and objectives while creating courses of action where necessary.
Mikeโs skill at leading,managing, coaching and training led him to cohesive sales and management teams that consistently achieved aggressive goals. He has an in-depth understanding of new and pre-owned vehicle departments, financial data, and a strong knowledge of the market.
Mike works with dealers at the Kintz Group to evaluate specific needs, coach and provide the tools needed to ensure growth in sales and profitability, and a better customer experience.
Nicole Molash
Nicole has been in the automotive training field for 15 years and to say she enjoys her job would be an understatement! At the Kintz Group, she works alongside our clients to help them create a culture of training in their store. She guides them through how to hold fun and motivating training meetings, how to execute effective one-on-ones, how to set goals and give each person a road map on how to achieve them.
Nicole is personally invested in each of the stores she partners with and makes it her mission to get their units and grosses up. She takes pride in hearing how our training has changed people lives.
Get Fearless
In Fearless, Tim shows you how to be a dynamic leader and become unbreakable. Learn how to innovate throughout challenges, soar above the competition, and keep your team one step ahead in certain - and uncertain - times. This follow-up to the Amazon bestseller, Frictionless, is your resource for learning how to manage with facts, not feelings, ensuring that profit and success are always the end result.
Learn MoreWhat Our Dealers Are Saying:
โThe Kintz training is amazing. What Our team loves the most is the simple progressive style. Simple, effective and easy to follow. Plus we love to take care of our customers, Kintz training allows us to add value with simple but effective skills.โ
โTim has been a driving force in our organization for over a decade. His ability to take a situation and teach from it sets him apart from a ton of trainers and teachers Iโve seen in the past. I count him as a great asset to our organization and our future.โ
โI started doing some research among training companies. After much thought we decided to go with The Kintz Group andโฆit was the best choice we could have made. Not only is their content up to date and relevant with todayโs buyer, but their support staff makes weekly coaching calls into my team. [My] staff has improved, gotten back to basics and now knows how to properly handle each customer who comes in our store. If youโre looking for training for your team I highly recommend The Kintz Group.โ