The Art of Desking the Deal
Desking and Negotiating Workshop for Managers
Customers are armed with more information than ever before and have become formidable negotiators, often more skilled than the people in our own dealerships. As a result profitability is now more difficult than in the past. It’s more critical than ever to be able to execute a successful win-win negotiation. Weak negotiating skills may be fine when the economy is rocking and people are buying cars but that doesn’t fly when we actually have to sell cars. To remain relevant and profitable it is time to rethink our desking and negotiating processes.
The choice is simple: either negotiate from a position of strength or a position of weakness. Your desking process will determine which position you take.
Control the desk and accelerate the deal with a frictionless process that takes the customer from greeting to F&I in 90 minutes.
Your team will execute negotiations with razor-sharp precision and confidence. Watch as they become the best salespeople they can be!
A must read for everyone in the automotive sales industry. Updated information to develop the skills necessary for working with today’s informed customer and how to separate one’s self from the competition.
I just finished the intro and first chapter and wanted to leave my thoughts on this. Tim Kintz expresses his thoughts as an expert and outlines processes for people not as experienced. I can see that I will be getting actionable steps that will help me grow. I can’t wait to finish this book and become the person I’m meant to be!
If you’re in sales , specifically automotive, then you need to read this book. When you’ve been in this industry a while , it’s easy to get complacent. Frictionless will refocus your thinking by showing you simple techniques that can make a huge impact on yours stores ability to hold gross and retain customers! We’ve added Frictionless to our new hire on boarding process as well as our team training and we’ve seen immediate results!
Motivates And Inspires Everyone
“Tim Kintz has been amazing for our Auto Group. He is extremely flexible with our ever changing and growing company. I have seen and experienced first hand how he is able to motivate and inspire everyone that attends his training. Tim conducts his training sessions so there is more interaction and role-playing between the team members instead of speaking at them. Excited to have him as our Corporate Trainer!”
“Best training program out there for salesman in that automotive industry! Love watching the videos on KintzNow before work to get my mind right. Keep up the awesome job!”
“I’ve been in the industry 30+ years and Tim’s the best trainer I’ve been around and I’ve been through many. That’s why we’re with him now. We followed him based on his experience, energy and just the way he comes across. I would recommend this course for dealers, dealer principals, general managers, sales managers, finance managers, any manager that ever gets involved in training or teaching sales managers.”
“KintzNOW is the greatest thing ever. If you have it, don’t lose it. You need it, get it. You’ve got to have it. It’s the greatest training ever. Tim’s negotiation process is super. It’s better than anything we’ve ever had. We’re learning it here at Vaden Nissan in Savannah. It’s a great process. It’ll help you with gross. It’ll help you close customers. It’s the greatest thing ever. Tim is the man!
“Most sale trainers sell you a system, Tim helps you build a custom training program for your team and serves as a coach and mentor and you can’t put a price on that!!”
“GREAT training and refresher with Tim. Doesn’t matter if you’re brand new or been around forever, no one knows it all, but we’re GREAT at forgetting it all!! This business changes too quick! When you know it all, move on….Walmart’s hiring!!!”
“I keep hitting homerun deals thanks to Coach Kintz.”
“Excellent training. Highly recommended. If you are in the car business, and you want to improve, you will need this. This is the best investment to growth in your career, not only to increase the monthly units but also to hold your gross.”