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KintzNOW is the latest sales and management training platform in the market today. From new hire training to advanced negotiating, from lead generation and follow-up to gaining a life long customer and more, KintzNOW is the source.

KintzNOW is the only platform that offers consistently updated & relevant material that delivers results.

You receive unlimited 24/7 access, accountability & real-time reporting, personal performance coach, customized training schedules & meetings.

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Make a good first impression with ProVideo NOW from the moment your digital inquires open your email. Respond to internet leads with a video email or text introducing yourself and your dealership.

Donโ€™t send the same generic leads response that other dealerships are sending. Stand out in the inbox and prove your value.

ProVideo NOWย  is the easiest way to record, send, and track personalized video emails and texts so you can stay connected, anywhere.

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Lead Converter makes sure your Digital Communication processes are followed effectively, thus ensuring accountability and repeatable results that deliver maximum ROI on your advertising dollar.

Know when your people are doing great, just okay, off-track or skipping steps so you can catch issues early and convert more prospects into appointments who show up!

Whether you’re in the store, on the beach, in the mountains – our alerts and virtual dashboard give you the real-time insights you need in order to manage and measure your team’s digital communication.

Simply put, Lead Converter inspects what you expect.

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Download our Free eBook “Golden Rules of Negotiating”

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Car Sales Training

ABOUT TIM KINTZ

NADA Academy Graduate and former dealership general manager, Tim Kintz has been working in car sales training for over two decades. In that time, he’s dedicated his life to studying the automotive marketplace. He brings buyers, sellers, manufacturers, and service providers together to move more metal. Tim’s real-world, relevant approach injects fun and competition back into car sales training. Simultaneously he drives measurable results. These results, coupled with the new, lively atmosphere are why dealers and managers across all of North America call Tim Kintz their “competitive advantage.” Learn More

WHAT OUR DEALERS ARE SAYING

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Menholt Auto Group

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Selkirk General Motors

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Paul Blanco Good Car Company

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LATEST SOCIAL POSTS

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Dealerships That Forget the Human Touch Are Losing Customers - Everyoneโ€™s obsessed with automation, AI, and digital transformation right now โ€” and yeah, the tech is amazing. Itโ€™s faster, smarter, and gives us more data than ever.

But hereโ€™s the line nobodyโ€™s talking about:
Technology should enhance human connection โ€” not replace it.

Dealerships are spending thousands on new CRMs, chatbots, and AI tools, but if your advisors canโ€™t look a customer in the eye, shake their hand, and genuinely care, all that tech means nothing.

๐Ÿ’ก How to Keep the โ€œHumanโ€ in Your Digital Dealership:

Use AI as your assistant, not your replacement. Let it automate reminders and follow-ups โ€” not relationships.

Train for empathy, not just efficiency. A warm smile and confident handshake close more deals than any autoresponder ever will.

Coach your team to listen, not just log. Every repair order, every sale starts with a story โ€” not a spreadsheet.

Celebrate connection metrics. Track the compliments, the thank-you texts, the referrals โ€” the human KPIs that truly move the needle.

The future of the car business belongs to the teams who blend AI precision with authentic connection.

๐Ÿš€ Want to learn how to use AI the right way โ€” to sell more cars, not lose the human touch?
Grab my new book โ€œThe AI Advantage for Car Salespeopleโ€ for $9.99 โ€” itโ€™s built for dealership pros who want to out-perform and out-connect in the AI era.

https://kintzgroup.com/product/5826/ai-advantage-signed-paperback/

๐ŸŽฏ And if you want to see real-world leadership on this topic โ€”
listen to the newest episode of Car Biz Confidential with Kyle Newsom where we talk about leading through data without losing the humanity that makes great service departments thrive.
๐Ÿ‘‰ Listen on Spotify: https://open.spotify.com/episode/7pNd4LWSMEFIacizI3ey54?si=0NlQjIdTSficDMyvZt8mng 

#dealershiplife #cardealer #carsalestraining #carsales #timkintz #carsalesman #dealershiptraining #dealershipmarketing  #dealershiptok
The pre-demo trade walk isnโ€™t just about inspecting a carโ€”itโ€™s your first shot at selling a story. Every walkaround should feel like youโ€™re painting a picture of your customerโ€™s life.

When I look at their trade, Iโ€™m not just seeing metal and miles. Iโ€™m building a profileโ€”who they are, what they love, and what frustrates them about their current ride. Thatโ€™s how I connect their real life to the new life theyโ€™ll experience in the next vehicle.

โœ… 3 Trade Walk Tips That Turn Inspections Into Influence:

Get personal intel early. Before the trade walk, learn about their lifestyleโ€”kids, commute, hobbies, weekend plans. That info becomes your story fuel.

Narrate their world. As you walk around their car, tie observations to real-life scenarios. โ€œI see youโ€™ve got the car seats in backโ€”bet those weekend sports runs get tight.โ€

Bridge their world to the new one. When you show your vehicle, connect features directly to their story. โ€œYou told me you love taking the boat outโ€”this SUVโ€™s tow package will make that trip effortless.โ€

When customers visualize themselves living with your product, you stop selling and start guiding. Thatโ€™s where trustโ€”and dealsโ€”are built.

Remember: every sale solves one of two thingsโ€”a pain point (whatโ€™s broken now) or a pleasure point (what could make life better). Your pre-demo trade walk tells you which one youโ€™re solving.

#CarSales #CarSalesTraining #AutomotiveSales #SalesProcess #DealershipLife #CustomerExperience #SalesPsychology #BuilderVsDestroyer #CarBusiness #SalesMotivation #ClosingDeals #SalesCoaching #TimKintz #AutomotiveLeadership
If you want to be a true pro in this business, you canโ€™t just show up โ€” youโ€™ve got to show up early, stay available, and lead from the front.

Top closers donโ€™t wait for the perfect up to land in their lap โ€” they position themselves to win by staying involved in every part of the process.

๐Ÿ’ก Hereโ€™s what that looks like in real time:
โœ… Be early. Get ahead of the deal. Be there during vehicle selection โ€” thatโ€™s your first shot at influence.
โœ… Guide the demo. If the customer doesnโ€™t want to go on a test drive, talk them into it. The demo sells the emotion. No demo, no deal.
โœ… Be available post-demo. When your salesperson comes back without a commitment, step in with confidence. Teach them how to transition the customer inside โ€” use the Ben Franklin setup to weigh pros and cons and guide toward the โ€œyes.โ€
โœ… Master your closes. The customer saying, โ€œI want to keep shopping,โ€ isnโ€™t a dead deal โ€” itโ€™s a developing opportunity. Thatโ€™s where your objection handling skills pay off.

Every interaction is a chance to build confidence, coach your team, and turn โ€œshoppersโ€ into buyers. Because at the end of the day, the best closers arenโ€™t lucky โ€” theyโ€™re prepared.

#CarSalesTraining #AutomotiveSales #ClosingDeals #SalesLeadership #DealershipLife #ObjectionHandling #SalesProcess #TimKintz #BuilderVsDestroyer #CarBusiness #TrainToWin #SalesCoaching #TeamDevelopment #DealershipTraining
Your Dealershipโ€™s KPIs Are Killing Connection - In the service drive or the sales tower, itโ€™s easy to get buried in the numbers โ€” hours per RO, dollars per stall, proficiency ratesโ€ฆ you name it. But metrics only matter when they mean something to your people.

Hereโ€™s the truth:
๐Ÿ”น You canโ€™t lead by spreadsheet. You lead by connection.
๐Ÿ”น You canโ€™t build retention with pressure. You build it with purpose.
๐Ÿ”น You canโ€™t coach through reports. You coach through relationships.

The numbers donโ€™t drive people โ€” people drive the numbers.

๐ŸŽง And donโ€™t miss our newest episode of Car Biz Confidential with Kyle Newsom at VISPERIO Performance โ€” where we go deep on how to balance performance metrics with real leadership in your service department.

๐Ÿ‘‰ Listen here: Spotify โ€“ 
https://open.spotify.com/episode/7pNd4LWSMEFIacizI3ey54?si=r8bhjImeT266ulfWzKuFkA

#carsalesman #dealershiplife #servicedepartment #fixedops #carbizconfidential #timkintz

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