“Homer Simpson said, “There’s no such thing as stupid questions, just stupid people that ask questions.” Now, I’m not sure about that, but I do know that asking customers what they want to pay or what they’re thinking is an easy way to get a ridiculous answer. Of course, they’ll lowball you—we would do the same thing if we were in their position. Instead of asking open-ended questions, always suggest a number to get their thinking up.”
