Manage by Facts, Not Feelings
Listen to understand — Not to Respond
If you Think You Stink, Skills need to be Instinct
Selling cars can be the easiest high paying job you ever had or the hardest low paying job you ever had. It’s up to you!
Volume is your job. Gross determines how well you do it
Champions are made during practice, not in the game
Good Habits are formed during bad times and Bad Habits are formed during good times
“Getting into the car business is kind of like going to Denny’s: you never plan to go there; you just end up there at one in the morning.”
“If you decide to be 100 percent committed to becoming a professional, you can have the life you deserve.”