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Quote 45
Quote 45
August 18, 2021 | Nicole Clary

โ€œIf you want to guarantee a future success in sales, getting your closing and negotiating skills down is your very first step. Give customers an exceptional experience that they can…

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Quote 44
Quote 44
August 18, 2021 | Nicole Clary

โ€œRight now, most car sales still happen belly โ€“ to โ€“ belly, face โ€“ to โ€“ face, person โ€“ to โ€“ person. The only way the computers win in the…

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Quote 43
Quote 43
August 18, 2021 | Nicole Clary

โ€œThe difference between persistence and pressure is technique. Itโ€™s not always what you say but how you say it.โ€

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Quote 42
Quote 42
August 18, 2021 | Nicole Clary

โ€œThe thing is people want to negotiate. If thereโ€™s just one price to work with and no other variables to give and take, theyโ€™re going to walk away feeling like…

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Quote 41
Quote 41
August 18, 2021 | Nicole Clary

โ€œTheyโ€™ll tell you that it wasnโ€™t about you. Theyโ€™ll probably blame their spouse for liking another car better. But one thingโ€™s for sure: theyโ€™re not going to buy from you…

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Quote 40
Quote 40
August 18, 2021 | Nicole Clary

โ€œWhen we focus on what the customer cares about โ€” not what we care about โ€” we can better figure out the best way to get them into a new…

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Quote 38
Quote 38
August 18, 2021 | Nicole Clary

โ€œBuying a car isnโ€™t just transactional โ€” itโ€™s an emotional experience.โ€

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Quote 37
Quote 37
August 18, 2021 | Nicole Clary

โ€œImagine your customers really trusting you and valuing your role because youโ€™ve been there when theyโ€™ve needed you, so they negotiate from a place of openness rather than distrust.โ€

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Quote 36
Quote 36
August 18, 2021 | Nicole Clary

โ€œFew dealerships have earned the trust and confidence of their customers, from the difficult sales process to the lack of follow โ€“ through afterward.โ€

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Quote 35
Quote 35
August 18, 2021 | Nicole Clary

โ€œWhen you shop at Amazon, youโ€™re not getting the best deal every time, and it doesnโ€™t matter. Itโ€™s the convenience that creates value.โ€

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