Quote 45
August 18, 2021 | Nicole Clary
“If you want to guarantee a future success in sales, getting your closing and negotiating skills down is your very first step. Give customers an exceptional experience that they can…
Quote 44
August 18, 2021 | Nicole Clary
“Right now, most car sales still happen belly – to – belly, face – to – face, person – to – person. The only way the computers win in the…
Quote 43
August 18, 2021 | Nicole Clary
“The difference between persistence and pressure is technique. It’s not always what you say but how you say it.”
Quote 42
August 18, 2021 | Nicole Clary
“The thing is people want to negotiate. If there’s just one price to work with and no other variables to give and take, they’re going to walk away feeling like…
Quote 41
August 18, 2021 | Nicole Clary
“They’ll tell you that it wasn’t about you. They’ll probably blame their spouse for liking another car better. But one thing’s for sure: they’re not going to buy from you…
Quote 40
August 18, 2021 | Nicole Clary
“When we focus on what the customer cares about — not what we care about — we can better figure out the best way to get them into a new…
Quote 38
August 18, 2021 | Nicole Clary
“Buying a car isn’t just transactional — it’s an emotional experience.”
Quote 37
August 18, 2021 | Nicole Clary
“Imagine your customers really trusting you and valuing your role because you’ve been there when they’ve needed you, so they negotiate from a place of openness rather than distrust.”
Quote 36
August 18, 2021 | Nicole Clary
“Few dealerships have earned the trust and confidence of their customers, from the difficult sales process to the lack of follow – through afterward.”
Quote 35
August 18, 2021 | Nicole Clary
“When you shop at Amazon, you’re not getting the best deal every time, and it doesn’t matter. It’s the convenience that creates value.”