You never get a second chance at a first impression
July 29, 2019 | Nicole Clary
First Impressions You never get a second chance to make a great first impression. A biker, a college kid, and a hipster walk into a dealership… It sounds like the…
How To Master the Art of Negotiation
July 1, 2019 | Nicole Clary
Now more than ever, customers are armed with information and have become formidable negotiators. As a result, profitability is now more difficult and it’s more critical than ever to be…
Motivational Techniques for the Unmotivated
March 19, 2019 | Nicole Clary
Motivational Techniques In baseball, like in dealerships, managers practice one of two drastically different motivational techniques. Back in the day, the day being the late 1980’s, my premiere college baseball…
Motivate Your Sales Team & NADA 2020
January 10, 2019 | Nicole Clary
Motivate Your Sales Team In today’s fast-paced culture of social media, texting, and video, it’s more difficult than ever to hold people’s attention and keep them engaged. What does this…
Goal Setting
January 3, 2019 | Nicole Clary
The importance of goal setting is crucial, yet too many of us tend to play the game called Someday. Someday, I’ll set my goals. Someday, I’ll write my plans. Someday…
Sabermetrics in the Dealership: Knowing Your Sales Stats
November 6, 2018 | Nicole Clary
Your Sales Stats What is sales if not a game of skill, statistics and numbers? Just like baseball, you can only control the game by honing your skills AND leveraging your sales stats. If…
Leading the Sales Process
June 20, 2018 | Nicole Clary
Maintaining control throughout the sales process is crucial, but it’s not always easy. Sometimes, a customer will walk on your lot and start bombarding you with questions. Instinctually you’ll want to answer…
Feed the Beast: Grow the Dealership
June 12, 2018 | Nicole Clary
The future of our traditional dealership model is at a turning point. If you want to grow the dealership, it’s time for an honest appraisal of technology’s role in our…
The X-Factor in Salespeople: Triple Crown Model
June 7, 2018 | Nicole Clary
Discover Your X-Factor What is it that makes some salespeople more successful than others? Take two salespeople standing side by side, both well dressed, clean-cut, certified on their product, given…
Short Staffed or Wrong Staffed, How to Hire the Best Salespeople
May 16, 2018 | Nicole Clary
How to Hire the Best Salespeople Why do we treat our dealerships as if they have revolving doors with concern to our salespeople? It’s costing your dealership precious resources. It’s…
